Nam Heong Restaurant’s I-Waitress Robots Are Here!

Nam Heong Restaurant’s I-Waitress Robots Are Here!


The future is here! Machines are here, albeit a tad rudiment, they are here to stay. Being served by a robot waitress has always been something we thought would happen, but being in a Chinese restaurant? Now that’s new. Nam Heong Restaurant introduced their very own i-Waitress Robots to us the other day, where we could basically order our food via their iPads, and wait for it to be served automatically to our table by these non-humans. Intrigued yet? Read on then. 

Nam Heong Restaurant’s I-Waitress Robots Are Here!
Nam Heong Restaurant’s I-Waitress Robots Are Here!


My first impression of Nam Heong’s i-Waitress Robots are that they are really striking, in red and white, clean cut, and with beautiful names, named after famous Asian celebrities, it’s a sight for sore eyes. Lovely indeed, we had these i-waitresses named Dilraba Dilmurat, Hannah Quinlivan, Michelle Reis, Fan Bingbing, and Angelababy. 

Nam Heong Restaurant Damen Mall
Nam Heong Restaurant Damen Mall
She's named "Cecilia Liu Shi Shi" :)
She's named "Cecilia Liu Shi Shi" :) 

How Do the i-Waitress Robots Work?


Programmed with simple greetings, “welcome”, “your food is served, please enjoy”, “Excuse me”, and a couple more phrases in both Cantonese and English languages, these unique i-Waitress Robots “walks” along a designated track from the front to each table. 

Teaching you how to "interact" with Nam Heong's i-Waitress Robots
Teaching you how to "interact" with Nam Heong's i-Waitress Robots 
Thank you for the awesome service!
Thank you for the awesome service!

In Chinese, these robot i-waitreses are called “Nui San Bong” which literally means Goddess Gang, a term used to describe a group of beautiful celebrities. Don’t hesitate to take selfies and wefies with them, just like what I did. Of course, make sure you do not hinder these i-waitress robots from doing their job!

Step by step to receive your food from i-Waitress Robots:
Step 1 : A 3-step away distance is the best way for “Nui San” to serve you better.
Step 2 : Collect your food once “Nui San” arrived at your table.
Step 3 : Do remember to press the exit button on “Nui San” arms once food is collected.

Our food that afternoon over at Nam Heong Damen Mall
Our food that afternoon over at Nam Heong Damen Mall

Did you know?


There’s a total of 10 robots which were purchased by Nam Heong to place at their outlets, 8 at their Ipoh Soho outlet while the other 2 (Zhang Ziyi and Cecilia Liu Shi Shi) is assigned to “work” at Nam Heong Damen Mall. These two were the ones I met the other day when I dined at their outlet in Damen Mall. 

Fellow blogger, Aunty Lilly from followmetoeatla.blogspot.my being served
Fellow blogger, Aunty Lilly from followmetoeatla.blogspot.my being served

What happens when you block the paths of these i-Waitress Robots?


Interestingly, that was one of the questions that came to my mind when I saw these robots. I mean, during peak hours, there are bound to be guests walking everywhere. No problem there, as each of Nam Heong’s i-Waitress Robots come with sensors which will enable them to stop when there are obstacles blocking. So no worries there guys! 

Food at Nam Heong Restaurant is GOOD!


With a rich 60 years of history, Nam Heong does serve good food, from dim sums to local flavours from Ipoh’s culinary heritage. In fact, even before the introduction of their I-Waitress robots, Nam Heong restaurants have already started utilising the iPads to place order, very convenient indeed! 

iPads are used to place the order
iPads are used to place the order
My favourite fried dim sum
My favourite fried dim sum 
Siu mai, anytime, anywhere
Siu mai, anytime, anywhere


For latest information and updated news on Nam Heong Restaurant, do check out their website at www.namheongipoh.com, their official Facebook page at www.facebook.com/NamHeongIpoh and Instagram account at www.instagram.com/namheongipoh

Welcome to the future guys
Welcome to the future guys

List Of Nam Heong Restaurant Outlets


Nam Heong Ipoh Soho
Add : Block B, 2-15, Ipoh Soho, Jalan Sultan Iskandar, 30000 Ipoh, Perak, Malaysia
Tel : 605-246 0521
Business Hours : Mon – Thurs 8 a.m. – 6 p.m. ; Fri – Sun 8 a.m. – 10 p.m.

Nam Heong Ipoh Da Men
Add : LG 21-22, Da:Mén, Persiaran Kewajipan, USJ 1, 47630 Subang Jaya, Selangor, Malaysia
Tel : 603-8011 7331
Business Hours : Mon – Sun 10 a.m. – 10 p.m.

Nam Heong Ipoh Starling
Add : G-041 & G-042, The Starling, 6, Jalan SS21/37, Damansara Utama, 47400 Petaling Jaya, Selangor, Malaysia
Tel : 603-7662 5457
Business Hours : Mon – Sun 10 a.m. – 10 p.m.

Nam Heong Vintage, Pavilion Elite
Add : L8.106.00, Pavilion Elite, 166, Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia
Tel : 603-2110 6321
Business Hours : Mon – Sun 10 a.m. – 10 p.m.

Nam Heong Ipoh MyTOWN
Add : Lot L1-036, Level 1, MyTOWN Shopping Centre, No 6, Jalan Cochrane, Seksyen 90, 55100 Cheras, Kuala Lumpur, Malaysia
Tel : 603-9226 6321
Business Hours : Mon – Sun 10 a.m. – 10 p.m.

Nam Heong Ipoh Awana Skyway
Lot 2-10, Awana Skyway, Genting Highland Resort, 69000 Genting Highlands, Pahang, Malaysia
Business Hours : Mon – Sun 10 a.m. – 10 p.m.


22 comments :

  1. I would prefer the human touch, thank you very much.

    ReplyDelete
    Replies
    1. Suituapui,
      but we are at the robot age now :)

      Delete
  2. Din't know now Nam heong got their won robot. I thought I just saw this in singapore food court for cold the the tray. Awesome

    ReplyDelete
    Replies
    1. Ms Sham, I know right?! so interesting!

      Delete
  3. Menariknya..haha kita semakin menuju wawasan 2020 bila ada robot yang yang serve kita (itu imaginasi i masa kecil-kecil dulu).

    ReplyDelete
    Replies
    1. Minion, lagi 3 tahun je nak sampai 2020 dah :D

      Delete
  4. last week i saw on hariths iskandars page a robot served and sent them food when they were in singapore. this is quite awesome i think, i wouldn't mind being served by a robot that understands me hehe.

    ReplyDelete
    Replies
    1. Pija, Oh i didn't know that! super cool ya!

      Delete
  5. Wow , so cute waitres robot tu hehe

    ReplyDelete
    Replies
    1. Qaseh, they are named after famous chinese actresses too!

      Delete
  6. Don't know that they really put this into action in a restaurant. Interesting move and it will be more fun for curious customers.

    ReplyDelete
    Replies
    1. Cindyrina, Yes, they thought it up, and implemented it! super cool!

      Delete
  7. Things getting way for nowadays but what happens if it jam ah?

    Racheal

    ReplyDelete
    Replies
    1. Dr Life, then everyone will go MAYDAY MAYDAY

      Delete
  8. Can I pick specifically which robot to serve me? I think this is cool but for any complaints, I will still prefer human beings

    ReplyDelete
    Replies
    1. Maya,
      I'm not sure about that.. haha random I guess

      Delete
  9. Wow! This is a super modern dining experience! Nice that every diners are enjoying. And such a lovely name for :-/waitress, Cecilia Liu :)

    ReplyDelete
    Replies
    1. Blair,
      i know right, beautiful actress names..

      Delete
  10. Proud to see how Nam Heong pioneers in bringing technology into their restaurants. Hope to see more advancements in the F&B sector.

    ReplyDelete
    Replies
    1. Emily, love how they put to action their ideas and vision.

      Delete
  11. Yeah. I heard of this. Should really experience it soon. Miss their egg tarts much!

    ReplyDelete
    Replies
    1. Sin Yee,
      I totally love their egg tarts too!

      Delete

Always appreciate the comments. Thanks!

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