Korean Car Mates (KCM) - Korean Cars Specialist Service Centre

My ride has been my workhorse for the past 2 years+, 3years exactly this October, now clocking in at over 120,000 km. Ever since my 100k km mark, I've begun servicing my Kia Forte outside the Kia service centres, mainly due to the prohibitive high pricing that Naza charges for servicing and labour. I have modified my ride to the extent that voiding the factory warranty seems pretty reasonable for the huge savings incurred by servicing it outside. 

This time around, for my car's 120,000km service I did it at KCM (Korean Car Mates), the Korean Cars Specialist at Glenmarie Shah Alam after hearing lots of recommendations from fellow car club members. Check out my experience, the pricing and what has been changed in my post below. 


Korean Car Mates (KCM) - Korean Cars Specialist Service Centre
Korean Car Mates (KCM) - Korean Cars Specialist Service Centre 



Korean Car Mates (KCM) - Korean Cars Specialist Service Centre 

Glenmarie Shah Alam Outlet 
No.23, Jalan Pentadbir U1/30, Hicom Glenmarie Ind. Park, 
40150 Shah Alam, Malaysia
Tel : 603-55698100 / 603-62596778
Email: kcmglenmarie@gmail.com



From the front
From the front

KCM has another branch over at Jalan Ipoh too, but I'll be talking about the one at Glenmarie Shah Alam as thats the one I went to do my major service. The 120k km service for a Kia Forte is considered a major service in our Kia service manual, as more parts are being changed than usual. On top of the usual oil and oil filter change, we have the spark plugs, air filter, aircond filter, V belt, and 6speed auto transmission fluid ATF to change too. Those come up to a pretty high price if we service at the official Naza Kia service centres. 


All korean cars are parked at the back for servicing
All korean cars are parked at the back for servicing

The best part about servicing your vehicle at Korean Car Mates is the fact that they service and change exactly the same interval and parts as you would at an authorised service centre, at a fraction of the cost. No doubt if your vehicle is still under the manufacturer warranty, it's still advisable to come here after your warranty period has lapse. Unless of course, you wish to join the VW (Void Warranty) gang. 


It was a busy morning for KCM Glenmarie
It was a busy morning for KCM Glenmarie
The ride, elevated for ease of checks
The ride, elevated for ease of checks

Quality after sales servicing for Japanese and Korean made cars at a reasonable price is the key word here. Touted to be the Korean Cars Specialist, KCM has expertise to service Toyota, Honda, Hyundai, Nissan and Kia cars. They have won over a rather loyal following customizing the service to follow exactly the manufacturer's specifications. 


KCM Service Job Sheet
KCM Service Job Sheet 
Service check list
Service check list

The KCM workshop is pretty clean, with the staff being rather disciplined and professional. Things that need to be changed are changed, and proper checks done. This was a major 120k km service, hence Korean Car Mates actually came up with a lump sum package of RM598, which is way cheaper than the RM1k++ you would need to fork out if servicing the car at Naza Kia's authorised service centres. 


My parts changed
My parts changed
V-rib belt changed
V-rib belt changed

The staff were pretty professional at getting things done quickly and effectively. No hassle, just relax and let the car get serviced and renewed. Again, the parts changed for my Kia Forte this round were the fully synthetic engine oil, oil filter, air filter, spark plugs, aircond filter, v rib belt, and auto transmission fluid (ATF) oil. Check out the photos above for the actual parts changed. 


Engine oil being sucked out via their machine
Engine oil being sucked out via their machine
'blood' transfusion in progress
'blood' transfusion in progress
Air filters and other parts being replaced
Air filters and other parts being replaced

The mechanics at Korean Car Mates were pretty thorough in their checks, where they actually go all over your car checking for worn out parts. Under the car, side of the car, no spots were left unchecked, as is written on their inspection check list. 


Checking for any irregularities in the undercarriage of my car
Checking for any irregularities in the undercarriage of my car

Korean Car Mates have a dedicated waiting lounge for their customers who decide to wait there while their cars got serviced. Located on the first floor of the building, it is a rather comfy air conditioned space, complete with sofas, tables and plug points in case you need to finish some office work on the laptop. Pretty complete. 


Waiting lounge located on the first floor of the building
Waiting lounge located on the first floor of the building
Spark plugs
Spark plugs
Fully synthetic engine oil 5W-30
Fully synthetic engine oil 5W-30
Aircon filter
Aircon filter
Air Filter
Air Filter


Overall, I'm pretty satisfied with my Kia Forte 120,000km service done by Korean Car Mates (KCM) @ Glenmarie Shah Alam. The whole service package is priced at RM598, with GST it comes to RM633.90 , a fraction of the cost of servicing at a Naza authorised service centre. 


One for the album, Korean Car Mates
One for the album, Korean Car Mates

Do check out the other Korean Car Mates (KCM) outlets in Klang Valley near you the next time you need your korean cars to be serviced. More information can be obtained from their facebook page at https://www.facebook.com/KoreanCarMatesKCM





Comments

  1. People always tell me they're petrol guzzlers, true or not?

    ReplyDelete
  2. Oh wow.... pretty interesting place to bring your Korean car for maintenance and repairs...

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  3. Wow, such a good service they provide for a thorough check for Korea Car. The price is quite affordable too!

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  4. This is good. But none of my friend has Korea Car. Anyway, thanks for sharing~

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  5. now only i know there is a car service centre for korean car!
    look good lah

    kolin zainal

    ReplyDelete
  6. it is good and essential to have the job sheet and checklist before we get started! (y)
    have follow u on G+, feel free to follow me ^^
    http://sharynnling.blogspot.com/2015/08/review-c-jello-collagen-jelly-bar_25.html?showComment=1440737142174

    ReplyDelete
  7. First time heard about korea car service. Thanks for sharing!

    ReplyDelete
  8. Wow cool, now all korean car got savor already! Great review you done!

    ReplyDelete
  9. thanks for info on where to service Korean car. Now I can let my friends know about this service centre.

    ReplyDelete
  10. wah, specially just for Korean cars? That's pretty interesting. But sadly, I don't own a Korean made car haha.

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  11. For Korean cars only? Awwwwww. Too bad. My family and I are not using Korean cars.

    ReplyDelete
  12. Out of curiosity....this korean car mates (kcm) only selecting to service Korean made cars?
    Cheers, SiennyLovesDrawing

    ReplyDelete
  13. You are great to share about this!! Good job!!

    ReplyDelete
  14. Wah it is a good idea to have a waiting lounge!!! They are so thoughtful~

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  15. Wow your mechanical so organize till got jobsheet! Thumbs up for that practice man!

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  16. obviously it's for Korean made cars only, why don't they employ also kpop looking mechanics..just kidding. i was like Korean in every market now including car service? they do have really high tech above most countries.

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  17. Hey thanks for sharing! Now i know where i know where to get service for a korean car!

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  18. The workshop seems clean and comfortable with waiting lounge, quite near where I stay too, will consider it for my next car service :)

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  19. I find that servicing outside the official service centres save a lot of cost... I like the idea of them following the official steps & checklist

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  20. This is my first time knowing there is such car centre dedicated to one particular origin xD

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  21. We are offering for Royal Ride Car in affordable price Contact Us now to hire Car for Wedding and your Personal Used.Pick and Drop service is available.
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    ReplyDelete
  22. Finding a place to make a korean car service sometimes is hard for me. Thanks for your information that now i could feel better.

    ReplyDelete
  23. Anonymous10:52 AM

    bro..... is that all the spare part here is ORIGINAL from KIA ?
    i heard my fren says...sometimes those workers also got cheated by their own supplier ... cannot differentiate between ori and not ori by just looking at it. is it true ???. how to confirm those spare parts are really original.?

    ReplyDelete

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