CitiCars Automobile Service Centre @ The Gardens Mall Midvalley

Owning a vehicle would mean that we will need to service it too, at regular intervals, be it every 5,000km, 10,000km, or 15,000km. How often do we delay servicing out beloved cars because it usually means leaving our car at the service centres for hours on end, without anything to do except to stare at the mechanics working on our vehicle. Introducing the new 'auto service centre in shopping malls' concept, CitiCars Automobile Service Centre @ The Gardens Mall Midvalley where one can leave their cars in safe hands for servicing while heading off to shop till you drop!


CitiCars Automobile Service Centre @ The Gardens Mall Midvalley
CitiCars Automobile Service Centre @ The Gardens Mall Midvalley

CitiCars Automobile Service Centre
Location:
Sunway Pyramid - Level B1, Pillar R14
The Gardens Mall - Level P2, Pillar B60A
Website: www.citicars.com.my
Facebook: fb.com/pages/CitiCars
Opening hours: Daily 10am to 10pm

CITICARS is a first of its kind new concept of lifestyle car servicing where we bring a “Need” of the consumer to a shopping mall’s car park! Just send in your car for service, go shopping, dine, go for a movie, buy your groceries or simply enjoy quality time spent with loved ones in the shopping mall and conveniently drive home safely in your fully serviced and reliable vehicle.
Source: www.citicars.com.my


Free 26 inspection points for all vehicles that are brought in!
Free 26 inspection points for all vehicles that are brought in!


Truth to be told, when I was first invited to check out CitiCars Automobile Service Centre @ The Gardens Mall Midvalley, I had my reservations on how it would be done, specifically on how well done the service job will be. Will my car end up being worse off than before it came here? Rest assure, after a visit to this place, all my fears were laid to rest, as the professionalism of their staffs, and high tech equipments both work towards giving your vehicle an effective oil change.


Various packages offered by CitiCars Automobile Service Centre
Various packages offered by CitiCars Automobile Service Centre

Upon arrival, the service centre itself is located on the P2 basement of The Gardens Mall, within walking distance to the nearest escalators up to the mall. How convenient is that? No more heat while we wait for our cars to get serviced, as we can easily just walk up to shop to our hearts' content. I brought my white Kia Forte there, and was introduced to the various service packages, where I went for the RM298 which offered the Shell Helix Ultra Fully Synthetic Oil complete with the 26 points inspection, an original Kia oil filter and various extras. 


Fresh blood for my vehicle
Fresh blood for my vehicle
The mechanics performing the 26 point inspection, with these mat protecting my car's headlamps
The mechanics performing the 26 point inspection, with these mat protecting my car's headlamps

It's rather interesting that CitiCars is currently offering the 26 points inspection FREE for anyone that drives in, with no obligations to service nor change any parts. What's part of the 26 points? Well, I've taken the liberty to list down exactly what would be checked below. 


26 Inspection Point Checks
26 Inspection Point Checks

26 points inspection to be done on:

1. Air Cleaner
2. Hand brake
3. Spark plugs
4. Doors (function)
5. Windscreen wipers
6. Front and back brake lines
7. Fuel filter (transparent type)
8. Steering (oil level, oil condition)
9. Rear axie (oil level, oil condition)
10. Fuel system ( idle mixture, cruise mixture)
11. Engine (starting characteristics, acceleration)
12. Cranking system (initial voltage, cranking RPM, cranking volts)
13. Charging system (charging rate, diode pattern)
14. Brake/clutch (fluid level, fluid condition)
15. Battery/ battery terminals and cables
16. Transmission (oil level, oil condition)
17. Drive belts (condition, function)
18. Engine (oil level, oil condition)
19. Radiator, hoses and caps
20. Windscreen washer
21. Windows (function)
22. Steering linkage
23. Lighting system
24. Cooling System
25. Foot brake
26. Tyres

Changing of the oil, sucking the old oil using this suction machine
Changing of the oil, sucking the old oil using this suction machine
Easy, effective and clean
Easy, effective and clean
The old dirty black oil being sucked out
The old dirty black oil being sucked out

The oil change was done relatively mess-free and effective using their oil suction machine. Sucking up the old dirty black oil like drinking from a straw, fresh new Shell Helix Ultra Fully Synthetic Oil can be poured in giving my car a renewed 10,000km of ride. Of course, to change the oil filter, the mechanic still has to jack up my car and crawl underneath to do it the old school method. No complains there though. 


Jacking up the car
Jacking up the car


Do note that at CitiCars Automobile Service Centre, after the 26 point checks are performed, any parts which needs to be changed will be informed upfront, and customers are under no obligations to change it. If however you want to change any of the parts which are either faulty or have worn out, CitiCars are very prompt in getting the parts in, ensuring a relatively quick and hassle-free replacement, at a appropriate cost of course.


Simple, but comfy lounge, where two monitors will show your cars being worked on real time
Simple, but comfy lounge, where two monitors will show your cars being worked on real time
Itemized receipt, for the service that I have done that day at CitiCars
Itemized receipt, for the service that I have done that day at CitiCars


Leaving your car to do shopping at The Gardens Mall posed no issues at all, as once the mechanics have completed servicing or repairing your vehicle, they will give you a call. You do not even have to come back immediately, as there will be ample space for the to park your car until you are ready to collect your ride. The receipt for servicing is also itemized according to what has been changed, leaving no doubts at all on CitiCars honesty and responsibility to ensure your car is ready and fit. 


Come for your free check-up today!
Come for your free check-up today!
And get a free Moo Cow yogurt cone voucher!
And get a free Moo Cow yogurt cone voucher!


The free 26 Inspection Points Check promotion at CitiCars Automobile Service is valid until 31 August 2014, and you can get a free Moo Cow yoghurt cone voucher after each check up. Be sure to have your car inspected before going back to your hometown this Hari Raya.


Serviced, all ready to rock, ride and roll!
Serviced, all ready to rock, ride and roll!

So the next time your car requires a service, or an oil change is needed, remember you have an option of getting it all done for you professionally while you go shopping at The Gardens Mall, Midvalley or at Sunway Pyramid. Yes, they currently have opened operations at this two malls. That would definately save you loads of time, which can be used for something else more useful than waiting and queuing up at a service centre. CitiCars Automotice Service Centres are here to stay, so be sure to check them out.


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